FAQ

Frequently Asked Questions

General

What is GIDI Ventures?

GIDI Ventures is a premium brand offering gold investment resources, digital wealth guides, and curated tech and wellness products. We serve investors and wealth builders in Nigeria, the UK, and the United States.

How do I contact GIDI Ventures?

Email us at info@gidi-ventures.com. We respond within 24-48 business hours.

Orders & Shipping

When will my order arrive?

Physical products ship within 1-3 business days. Delivery takes 5-10 business days in the US, 7-14 days in the UK, and 10-21 days to Nigeria. See our Shipping Policy for full details.

Do you offer free shipping?

Yes — free standard shipping on all orders over $50.

How do I track my order?

You will receive a tracking number via email once your order ships. Allow 24-48 hours for the tracking to activate.

Digital Products

How do I access my digital download?

After purchase, you will receive an email with a download link. Check your spam folder if you do not see it within 15 minutes. Contact us if you have any access issues.

Can I get a refund on a digital product?

Digital products are non-refundable due to instant access. However, if you experience any technical issue, we will resolve it immediately. See our Returns Policy.

Gold Investment

Are you a licensed financial advisor?

GIDI Ventures provides educational resources only. Our guides are for informational purposes and do not constitute personalized financial advice. Please consult a licensed financial advisor for investment decisions.

What is a Gold IRA?

A Gold IRA (Individual Retirement Account) is a self-directed retirement account that holds physical gold or other precious metals instead of paper assets. Our Gold IRA Blueprint guide walks you through the entire process in plain English.